all you need to do is hit F2, F9 and F10 and press enter. I've read that pressing F8 won't work in Windows 8.1 because of the fast startup so I opted to just restart a few times until the Recovery Options appear.So I was now able to select Safe Mode (F4) but when it restarted, it still showed a black screen. I plugged the monitor again but now it says "No Signal". It was on and working one minute and then when I went to use it the screen was black like it was sleeping and the. Hey Rbigic I encountered the same problem with my laptop. it worked for me To fix my acer aspire e5-571 : I removed the battery while the laptop was on (with the charger in ) after that I held F12 for 60 seconds. You must have bumped the keyboard which in a 2014 model and under it will spaz out and go all black screen with the logo.

updating acer one bios-34updating acer one bios-67

I tried with F2, F9 and F10 and enter but it is not helping .

I tried also with F12 and shut down button , but the result is the same..

please help me if somebody knows how I have the same problem- black screen with white cursor and can do nothing.

My notebook (Acer Aspire 4710) has problems with shutdown and restart process.

all you need to do is hit F2, F9 and F10 and press enter. i'm pretty sure that will do the trick for you.....

Hi people, I have the same problem- black screen with white cursor and can do nothing.

My computer is Acer Aspire V3 772G and i have windows 8 installed.

I can access to control panel and to different accounts but I don't know what to do.

Again, I am NOT a PC or laptop tech and this is purely anecdotal but for whatever reason this has worked very well for me. It was on and working one minute and then when I went to use it the screen was black like it was sleeping and the. press "FN" "ESC", keep it pressed; press "Power ON", when the power light appear, release "FN" "ESC" Power LED will blink for 1/2 min. after that: turn it off, pull out USB-Stick; Power ON... Here are some details of my problem: After the Acer logo, only the black screen is showing.