(Note: Enrolees born in Macao must present a "Birth Certificate - Descriptive Statement (for the purpose of identity card application)" or a complete certified copy of the Birth Certificate issued by the Civil Registration Bureau of the Macao SAR.) If accompanied by a guardian, the original legal authorisation letter or court order should be provided.(Note: If any of the above documents is not in Chinese or English, it must be accompanied by a certified Chinese or English translation.) If an eligible Macao permanent resident is aged 18 or above, he/she may also perform self-service enrolment in Macao.If an eligible Macao resident is aged from 11 to 17, he/she is required to be accompanied by a parent or guardian.

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Cancellation of Enrolment For an enrolled Macao resident aged 18 or above, he / she may apply for cancellation of enrolment by completing the relevant cancellation form, which can be downloaded from the link below, and return it in person to the immigration staff at the e-Channel Enrolment Office in Immigration Headquarters or at any control point.

Upon submission of the form, the Macao resident is required to produce his/her Macao identity card, passport or Visit Permit for Residents Macao to HKSAR for verification.

After successful enrolment in Macao, he/she may normally use the e-Channel within three working days.

(Note: An eligible Macao non-permanent resident can only enrol at e-Channel Enrolment Offices in Hong Kong as stated above.) For Macao permanent residents, if there are any changes in the enrolment information, or after replacement of the Macao permanent identity card (except the replacement is due to chip failure or expiry of the identity card), the enrolled Macao permanent resident has to update the changes in person at any one of the Enrolment Offices before continuing to use the e-Channel service.

If there are any changes in the enrolment information, for example, replacement of Exit-Entry Permit or exit endorsement, update the changes in person at any Enrolment Office before continuing to use the e-Channel is required. Use of e-Channel The enrolled Mainland visitor can use the e-Channel at control points in the following locations: Upon using the e-Channel, the enrolled Mainland visitor should place his/her Exit-Entry Permit onto the document reader.

After collecting the landing slip, the enrolled Mainland visitor can leave the e-Channel.

Enrolment procedures and Use of e-Channel for Mainland Frequent Visitors is illustrated in a workflow video that can be accessed through the following link.

Cancellation of Enrolment For cancellation of the enrolment, an enrolled Mainland visitor, he/she may apply for cancellation of the enrolment by completing the cancellation form, which can be downloaded from the link below, and return it in person to immigration staff at the e-Channel Enrolment Office in Immigration Headquarters or at any control point.

For an enrolled Macao resident aged from 11 to 17, the cancellation form should be completed by a parent or guardian, which can be downloaded from the link below.